Privacy Policy
Last Updated: December 30, 2025
Quick Summary
We collect only essential information to provide our services. Your data is never sold. You can request deletion anytime. We use industry-standard security measures to protect your information.
1. Information We Collect
1.1 Information You Provide
When you use our services, you may provide us with:
- Contact Information: Name, email address, phone number, company name, job title
- Business Information: Company size, industry, business challenges, automation needs
- Communication Data: Messages sent through contact forms, emails, or chat systems
- ROI Calculator Data: Annual revenue estimates, employee counts, pain points selected, automation level assessments
- Account Information: Username, password (encrypted), profile information if you create an account
1.2 Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, click patterns, referring URLs, search queries
- Location Data: General geographic location based on IP address (city/state level)
- Cookies & Similar Technologies: Session cookies, preference cookies, analytics cookies
1.3 Information from Third Parties
- Google reCAPTCHA: Bot detection signals and risk scores
- Analytics Providers: Aggregated website usage statistics
- Business Partners: If you come through a referral or partnership
2. How We Use Your Information
We use collected information for the following purposes:
2.1 Service Delivery
- Responding to inquiries and providing customer support
- Delivering ROI calculations and automation assessments
- Scheduling and conducting consultation calls
- Providing implementation services and project management
2.2 Communication
- Sending confirmation emails for form submissions
- Providing updates on your projects or services
- Sending educational content and industry insights (with consent)
- Notifying you of important service changes or security issues
2.3 Improvement & Analytics
- Analyzing website usage to improve user experience
- Conducting market research and service development
- Testing new features and functionality
- Identifying and fixing technical issues
2.4 Security & Fraud Prevention
- Detecting and preventing fraud, spam, and abuse
- Protecting against security threats and unauthorized access
- Verifying user identity when necessary
- Complying with legal obligations and enforcing our terms
2.5 Marketing (With Consent)
- Sending promotional emails about our services (you can opt-out anytime)
- Displaying relevant advertising on third-party platforms
- Sharing success stories and case studies (anonymized or with permission)
3. How We Share Your Information
We Never Sell Your Data
Omira Technologies does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in these limited circumstances:
3.1 Service Providers
We work with trusted third-party service providers who assist us in operating our business:
- Email Services: Brevo (formerly Sendinblue) for transactional and marketing emails
- Analytics: Google Analytics for website usage analysis (anonymized)
- Security: Google reCAPTCHA for spam and bot protection
- Hosting: Vercel/AWS for website hosting and infrastructure
- CRM Systems: Customer relationship management platforms
All service providers are contractually obligated to protect your data and use it only for specified purposes.
3.2 Business Transfers
If Omira Technologies is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
3.3 Legal Requirements
We may disclose your information when required by law, including:
- Responding to subpoenas, court orders, or legal processes
- Protecting our rights, property, or safety, or that of our users or the public
- Investigating fraud, security incidents, or violations of our Terms of Service
- Complying with regulatory requirements (GDPR, CCPA, etc.)
3.4 With Your Consent
We may share your information with other third parties when you explicitly consent, such as:
- Featuring your company in case studies or testimonials
- Sharing information with your designated business partners
- Participating in co-marketing initiatives
4. Data Security
We implement industry-standard security measures to protect your information:
Encryption
SSL/TLS encryption for data in transit, AES-256 encryption for data at rest
Access Controls
Role-based access, multi-factor authentication, principle of least privilege
Monitoring
24/7 security monitoring, intrusion detection, regular security audits
Backups
Regular encrypted backups, disaster recovery plans, data redundancy
Important Security Notice
While we use industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. If you suspect unauthorized access to your account, contact us immediately at security@omiratech.com.
5. Your Privacy Rights
Depending on your location, you have the following rights regarding your personal information:
5.1 Access & Portability
Request a copy of your personal data in a structured, commonly used, machine-readable format.
5.2 Correction & Update
Request correction of inaccurate or incomplete personal information.
5.3 Deletion ("Right to be Forgotten")
Request deletion of your personal data, subject to legal retention requirements.
5.4 Opt-Out of Marketing
Unsubscribe from marketing emails via the link in every email or by contacting us directly.
5.5 Restriction of Processing
Request that we limit how we use your personal information.
5.6 Object to Processing
Object to processing of your personal information for direct marketing or other purposes.
5.7 Lodge a Complaint
File a complaint with your local data protection authority if you believe your rights have been violated.
Exercise Your Rights
To exercise any of these rights, email us at privacy@omiratech.com. We will respond within 30 days for GDPR requests and 45 days for CCPA requests.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies (Required)
Necessary for website functionality, security, and authentication. These cannot be disabled.
Analytics Cookies (Optional)
Help us understand how visitors use our website to improve user experience. You can opt-out via browser settings.
Marketing Cookies (Optional)
Track visits across websites to display relevant ads. You can opt-out via browser settings or industry opt-out tools.
Manage Cookies: Most browsers allow you to control cookies through settings. Note that disabling cookies may affect website functionality.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Active Customers: Duration of business relationship plus 7 years for legal/tax purposes
- Prospects/Leads: 3 years from last contact, or until you request deletion
- Marketing Contacts: Until you unsubscribe or request deletion
- Website Logs: 90 days for security purposes
- Legal Records: As required by applicable laws and regulations
After retention periods expire, we securely delete or anonymize your information.
8. International Data Transfers
Omira Technologies is based in the United States. If you access our services from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
We ensure appropriate safeguards are in place for international transfers:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements with all third-party processors
- Adequacy decisions where applicable
- Binding Corporate Rules for multinational service providers
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us immediately at privacy@omiratech.com and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification to registered users
- Displaying a prominent notice on our website
Continued use of our services after changes become effective constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information:
Privacy Inquiries
Mailing Address
Omira Technologies LLC
Attn: Privacy Officer
1623 W Fulton Street
Chicago, IL 60612
Compliance: This Privacy Policy complies with GDPR (EU), CCPA (California), and other applicable data protection laws.